ZURICH, 2 October 2025 – Businesses worldwide are rapidly embedding Generative AI (Gen AI) into products, services and internal operations. While this brings significant opportunities for innovation and efficiency, it also introduces new and complex risks – from defective outputs and copyright infringement to cybersecurity vulnerabilities. 

As digital technologies reshape industries globally, insurance is undergoing its own transformation. From advanced data analytics to AI, these innovations are revolutionising risk assessment, underwriting, claims management, and the customer experience. But they also raise complex legal, economic, and ethical questions.