Special issue summary
By providing underserved, low-income populations with protection against risks to their livelihoods and health, microinsurance helps poorer segments of society increase their resilience to adverse events. Despite significant development in many emerging markets in recent years, however, large protection gaps remain, many of which have been and will continue to be exacerbated by COVID-19.
COVID-19 initiated or accelerated major changes in 2020 and 2021 – social, economic, political and technological. As societies begin to emerge from the pandemic, it is important for insurers to understand which trends will stick and how their businesses will be impacted. Our report sheds new light.
The study draws on 25 interviews with experts and industry executives and on a global customer survey of 8,000 insurance customers – both retail and commercial – across eight countries (Brazil, China, France, Germany, Italy, Japan, the U.K., and the U.S.).
2021 prize jointly awarded for two doctoral theses: one on the economics of health insurance plans and one on behavioural factors in insurance purchasing
