COVID-19 conversations: The post-COVID-19 risk landscape

The COVID-19 pandemic, even after we overcome it, will have lasting effects on people, businesses and governments across the globe.

Kai-Uwe Schanz, Deputy Managing Director and Head of Research & Foresight, anticipates that the post-COVID-19 risk landscape will probably more digital than physical and more local than global. In all likelihood, resilience, rather than short-term economic gain, will drive public and private policy agendas.

This is the fifth video in our series #COVID19conversations #GAHomeOffice2020.

COVID-19 conversations: technology is moving the needle in addressing the pandemic

Crises like the COVID-19 pandemic typically accelerate the innovative use of new technologies and data, and we are indeed seeing this happening right now.

Isabelle Flückiger, Director New Technologies & Data, illustrates how technology is moving the needle in addressing the COVID-19 crisis, and there are 'implications to watch' for liability and insurability.

COVID-19 conversations: a message from Jad Ariss, Managing Director

Our thoughts are with those who have lost a loved one to COVID-19, with those who are infected and are suffering from it, as well as with all the medical staff – doctors, nurses – who are fighting so courageously, sometimes at the expense of their own health.

Our thoughts are also with all the people who continue to be working on the ground to make sure that our societies continue to function and that people’s basic needs are being met.

In this time of great uncertainty, insurance companies worldwide are fully mobilised to support their customers.

COVID-19 conversations: the health & ageing dimension

COVID-19 is affecting health at multiple levels, beyond the direct effects of infection.

Adrita Bhattacharya-Craven, Director Health & Ageing, discusses how the insurance industry can help society cope with the realities and aftermath of the pandemic.

This is the second video in our series #COVID19conversations #GAHomeOffice2020.

Obstacles to climate resilience | Fiona Cousins, Arup

On the mitigation side, benefits from reduced carbon emissions need to be monetizable so they can be invested in and included in ESG ratings; on the adaptation side, it needs to be clear what asset managers and insurers are protecting for.

Fiona Cousins, an engineer specialising in sustainable design, participated in an interview with the GA at the 2019 General Assembly in Buenos Aires.

Insurer-Customer Interface in the Digital Age

There are many ways for insurance companies to use digital tools to enhance their relationships with customers. They can, for example, adapt their websites; gather insights to create customised products; and use digital media to make dense documentation more comprehensible.

Professor Shlomo Benartzi of UCLA's Behavioral Decision-making Group elaborates in an interview conducted at the 2019 General Assembly in Buenos Aires

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