Our thoughts are with those who have lost a loved one to COVID-19, with those who are infected and are suffering from it, as well as with all the medical staff – doctors, nurses – who are fighting so courageously, sometimes at the expense of their own health.

Our thoughts are also with all the people who continue to be working on the ground to make sure that our societies continue to function and that people’s basic needs are being met.

In this time of great uncertainty, insurance companies worldwide are fully mobilised to support their customers.

COVID-19 is affecting health at multiple levels, beyond the direct effects of infection.

Adrita Bhattacharya-Craven, Director Health & Ageing, discusses how the insurance industry can help society cope with the realities and aftermath of the pandemic.

This is the second video in our series #COVID19conversations #GAHomeOffice2020.

On the mitigation side, benefits from reduced carbon emissions need to be monetizable so they can be invested in and included in ESG ratings; on the adaptation side, it needs to be clear what asset managers and insurers are protecting for.

Fiona Cousins, an engineer specialising in sustainable design, participated in an interview with the GA at the 2019 General Assembly in Buenos Aires.

There are huge opportunities for enhancing climate-risk modelling tools - and integrating them into core business - if we identify the gaps and need

There are many ways for insurance companies to use digital tools to enhance their relationships with customers. They can, for example, adapt their websites; gather insights to create customised products; and use digital media to make dense documentation more comprehensible.

Professor Shlomo Benartzi of UCLA's Behavioral Decision-making Group elaborates in an interview conducted at the 2019 General Assembly in Buenos Aires. 

Addressing cyber risk requires the insurance industry to move beyond traditional risk management practices and for the government to accept an important role - taking on the tail-end of cyber risk and facilitating needed cooperation and exchange among insurers.

Juan Pazo, Argentina's National Superintendent of Insurance, discusses the role of insurance and regulators in promoting resilience and financial inclusion.

This interview was conducted on the sidelines of The Geneva Association's 2019 General Assembly in Buenos Aires.

Paweł Surówka discusses obstacles to cyber resilience and opportunities for insurers to address the cyber insurance protection gap.

This interview was conducted on the sidelines of the 2019 General Assembly in Buenos Aires.

The insurance industry knows the most about risk, yet it has an issue with risk. Insurers should be experimenting all the time while protecting their core assets and business.

This interview was conducted on the sidelines of the 2019 General Assembly in Buenos Aires.

The insurance industry knows the most about risk, yet it has an issue with risk. Insurers should be experimenting all the time while protecting their core assets and business.

This interview was conducted on the sidelines of the 2019 General Assembly in Buenos Aires.